We have no "stone" shop so direct personal buying of our products is unavailable. But we can send our products almost anywhere. If you want to buy some of our products, you have to do this procedure:
- Customer sends the binding order via e-mail. Required data are:
- Exact identification and quantity of the goods
- Customer's name
- Customer's e-mail address
- Exact billing address
- Exact delivery address (only if it is not the same as the billing address)
- EU VAT identification number - only for taxpayers with registered EU VAT ID number (validity of EU VAT ID can be checked at VAT Number Validation page)
- Requested payment method (see possible payment methods below)
- Requested shipping method (see possible shipping methods below)
- After binding order receiving, customer will receive pro forma invoice with all details for the payment realization (in accordance with chosen payment and delivery methods).
- After money transfer is completed, transfer and delivery details are confirmed to the customer via e-mail. (Consignation time depends on our instore reserves. In most cases, the delivery is despatched within five working days after the payment receiving.)
- When the delivery is sent, the customer will receive info about it. If online tracking of the parcel is allowed, tracking number of the parcel and link to "Track & Trace" service are included - more info.
We prefer prepayment. You can choose one of these ways for it:
You can choose one of these ways for shipping of ordered goods:
- Standard mail service (Applicable only for weight of parcel up to 2 kg. Shipping term is about 7 days in Europe and about 14 days to other countries.)
- Registered package (Shipping term is about 7 days in Europe and about 14 days to other countries, online tracking is allowed.)
- Express Mail Service - EMS (Shipping term is about 3 days in Europe and about 7 days to other countries, online tracking is allowed.)
We use air-mail service of Czech Post for shipping. All consignments are assured.
Online tracking is alowed only for registered package and EMS - more info.
Spending on shipping depends on destination and on parcel weight. Approximate values can be calculated in table below (Indicated prices are not definite, they are estimative only!).
For other currencies than Euro, you can calculate a price with help of some of online currency calcultors - more info
You can also buy all our products from our distributors. In that case, contact them for info about ordering, payment and delivery:
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